FAQs

I’m here for a group screening! Now what?

Did you checkout already? If not, return to the instructions provided by your group’s organizer.

If you’ve already checked out, you can return to the film by selecting “Resume Watching the Film” from the menu on the bottom of the page. You’ll need to log in with the email address used and the password set during checkout. If you can’t remember your password, you can reset it on the “Resume Watching the Film” page.

I have already gone through checkout but when I log in I can’t see the film anymore. How do I see the film again?

Film access ends within 48 hours of checkout (some exceptions may apply). If your viewing window has closed and you’d like to return to the film, you can purchase another view or plan your own screening event here.

I purchased access to a Five Seasons Extra. How do I view it?

Go to My Account and log in with the email address and password you created at checkout. Click on the Views tab and select the Watch Extra button for each Five Seasons Extra you purchased. Once purchased you have unlimited access to view the Extras whenever you would like.

Still need help? Contact info@fiveseasonsmovie.com.